It’s tempting to focus on averages when we think about data, but the world is a lot messier than those numbers can make it out to be. So what could we gain if we shifted our attention to the out...

Özlem is a passionate, highly skilled and knowledgeable product consultant who leverages modern management principles, practices and methods. By influencing the way people think and act in the comple...

America Ferrera (Ugly Betty) talks about how presence creates possibility and how powerful representation of culture in the world, particularly in media is.

Something I try to be aware of and have talked to my team about (likely to their dismay) is the importance of precision of language and the impact the words you can use can have. Consider the differen...

Empathy — or understanding the thoughts and feelings of the people around us — is one of the most important and most trying parts of being social creatures. But what exactly is empathy? And c...

Resilience researcher Lucy Hone shares three hard-won strategies for developing the capacity to brave adversity, overcome struggle and face whatever may come head-on with fortitude and grace. These th...

This talk starts with a fantastic real-world example of the cost of using ‘the average’ in the US military and the huge benefit of instead designing “to the edges” which is in the first 5 minu...

This session will look at the core Excel tool and helps understand how we can use ranges in a more dynamic way. Ranges are the building blocks of Excel, so having a solid understanding of what ranges ...

This enlightening talk from Karen Eber highlights the incredible importance and significance of storytelling. Particularly how data doesn’t change our behaviours emotions do and by telling an emotio...

You’re presenting the recommendation you’ve been working on for months. You’ve got the data to back it up. So much data. Overwhelming data. Worried that the decision makers you need to influence...